Shipping Policy
At Dink, we are committed to providing exceptional customer service, including reliable and efficient shipping. Here's everything you need to know about our shipping policies:
Free and Discounted Shipping
We are pleased to offer free and discounted shipping options within the United States. Our shipping partners include UPS and USPS, ensuring your orders are delivered safely and promptly.
Free shipping promotions will be automatically applied to eligible orders.
Order Fulfillment
- Processing Time: All orders are typically fulfilled within 1-3 business days. You will receive a confirmation email with tracking information once your order is processed and ready for shipment.
- Shipping Time: After fulfillment, shipping generally takes an additional 1-5 business days, depending on your shipping address.
Delivery Estimates
Here's a general timeline to help you estimate when your order will arrive:
- Order Processing: 1-3 business days
- Shipping Duration: 1-5 business days
Please note that these timelines are estimates and may vary based on factors such as carrier delays, holidays, or weather conditions.
Shipping Methods
We use the following carriers to ensure your package reaches you promptly:
- UPS
- USPS
Our system will select the best carrier for your order based on your location and the items purchased.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment directly on the carrier's website.
Shipping Regions
Dink happily offers both domestic and international shipping to server our customers everywhere.
Contact Us
If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team at team@dinkusa.com or call us (805-975-0322)
We are here to help and ensure your experience with Dink is excellent from start to finish.
Thank you for choosing Dink.
